Last Updated: 28/03/2026
We collect information that you provide directly to us, including your name, email address, password, and profile information. Malawi E-Learning also tracks your course progress, quiz attempts, and earned badges to provide a personalized educational experience.
Your data is used to manage your account, secure your profile through 2FA/Biometrics, and maintain your academic records. We do not sell or share your personal data with third-party marketing agencies.
Malawi E-Learning implements industry-standard security measures to protect your account. This includes password hashing, secure session management, and optional multi-factor authentication. When you choose biometric setup (Passkeys), your sensitive biometric data stays on your device and is never transmitted to our servers.
For manual upgrades, we may request transaction IDs or screenshots of payment proof via mobile money (Airtel/Mpamba). These are used solely for verification purposes and are stored securely within our administrative system until confirmed.
We use essential cookies to maintain your logged-in session. These are temporary and do not track your activity on other websites. We do not use intrusive third-party tracking pixels.
You have the right to request access to the data we hold about you or request its deletion. Due to the nature of academic progress tracking, some historical data may be retained for audit purposes as required by educational standards.
If you have questions about your privacy, please contact the Malawi E-Learning Support Team through the official contact channels listed in our help section.